Privacy Policy

Vittachaya Insurance Brokers Pvt. Ltd.

1. Introduction

At Vittachaya Insurance Brokers Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, or any of our communication channels. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information from you:

Personal Information: Name, email address, phone number, postal address, and other identifiers.
Service-Related Information: Insurance application details, forms, inquiries, and preferences.
Technical Information: IP address, device type, browser type, pages visited, and interactions with our website.
Cookies and Tracking Data: Small files stored on your device to improve user experience and track website usage.

We only collect data that is necessary to provide services, improve our offerings, and communicate effectively.

3. How We Use Your Information

Your information may be used for:

Delivering insurance services, support, and personalized solutions.
Processing inquiries, applications, and claims efficiently.
Sending important updates, alerts, or promotional content (if you have opted in).
Improving our website, services, and user experience through analytics.
Compliance with legal obligations or responding to lawful requests.

We do not use your personal data for purposes beyond those stated without your consent.

4. Sharing and Disclosure

Your personal information will not be sold or rented to third parties. We may share data in the following cases:

With Trusted Partners: For service delivery, claims processing, or technical support.
Legal Requirements: To comply with laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale, your data may be part of transferred assets.

All third-party partners are required to maintain confidentiality and use your data only for authorized purposes.

5. Data Security

We implement industry-standard technical, administrative, and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse. While we strive to keep your information secure, no system is completely immune to risks, and absolute security cannot be guaranteed.

6. Your Rights

Depending on applicable laws, you may have the following rights:

Access your personal data and request corrections.
Request deletion of personal information.
Withdraw consent for processing or opt out of marketing communications.
Lodge complaints with data protection authorities if you believe your rights are violated.

To exercise these rights, contact us using the details provided below.

7. Cookies and Tracking

Our website uses cookies to enhance user experience, analyze traffic, and remember user preferences. You can manage or disable cookies in your browser settings; however, some features of the website may not function properly without them.

8. Data Retention

We retain personal information only as long as necessary for legitimate business purposes or to comply with legal obligations. Once data is no longer required, we securely delete or anonymize it.

9. Changes to this Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date. We encourage you to review this page regularly to stay informed about how we protect your data.

10. Contact Us

For questions, concerns, or requests related to your personal data, please contact us: